Privacy Policy - updated 15 December 2024
Privacy Policy
Privacy Policy for High Performance Osteopathy
Effective 15th Dec 2024
Introduction
At High Performance Osteopathy ("the Clinic"), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services, you agree to the terms outlined in this policy.
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1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information:** Name, address, phone number, email address, date of birth.
- Health Information: Medical history, treatment records, and other health-related information necessary for providing care.
- Payment Information: Credit card details, billing address, insurance information, and transaction history.
- Communication Data: Information provided through forms, emails, or other communications.
- Technical Data: IP address, browser type, and other data collected through cookies and analytics tools.
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2. How We Use Your Information
The information we collect is used to:
- Provide and manage osteopathic treatments and services.
- Maintain accurate patient records.
- Process payments and manage billing.
- Communicate with you regarding appointments, updates, or services.
- Comply with legal and regulatory obligations.
- Improve our services and website functionality.
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3. How We Protect Your Information
We implement a variety of security measures to ensure your personal information is protected, including:
- Encryption of sensitive data.
- Secure storage of physical and digital records.
- Regular review of our data protection practices.
- Limiting access to personal information to authorized personnel only.
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4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data in the following situations:
- With Healthcare Providers: To coordinate your care.
- With Third-Party Service Providers: For billing, payment processing, or other necessary business functions.
- When Required by Law: To comply with legal obligations or respond to lawful requests.
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5. Your Rights
You have the following rights regarding your personal information:
- Access and Update: Request access to or correction of your personal data.
- Withdraw Consent: Revoke consent for specific uses of your information.
- Data Portability: Request a copy of your records in a commonly used format.
- Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
To exercise your rights, please contact us using the details provided below.
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6. Retention of Information
We retain personal information only as long as necessary to provide our services or comply with legal obligations. When no longer needed, we securely delete or anonymize the data.
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7. Cookies and Analytics
Our website may use cookies and similar technologies to enhance user experience. You can adjust your browser settings to refuse cookies; however, this may impact your ability to use some features of our site.
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8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
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9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. We encourage you to review the policy regularly.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
High Performance Osteopathy
605 Howitt St, Soldiers Hill VIC 3350
03 4313 2061
Highperformanceosteo@gmail.com
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Acknowledgment
By using our services, you acknowledge that you have read and understood this Privacy Policy.